Terms and Condition

Last Updated: 23 Jan, 2025

Welcome to Ratnapeeth. By accessing or using our website and placing an order, you agree to be bound by the following terms and conditions. Please read them carefully before using our platform.

1. General Information

Ratnapeeth.com is an online spiritual and astrology store offering authentic gemstones, Rudraksha, crystals, and sea stones. All products are selected, energized (if mentioned), and dispatched with care.

2. Eligibility to Use

You must be at least 18 years old to make a purchase from our site. By using this website, you confirm that you are legally eligible to enter into binding agreements under Indian law.

3. Product Disclaimer

  • All products are natural or semi-natural, and variations in color, size, or texture are normal.

  • Astrological benefits of gemstones and Rudraksha are based on ancient beliefs and not scientifically guaranteed.

  • Ratnapeeth.com or its team does not claim any medical, magical, or guaranteed result from any item sold.

4. Order Acceptance & Cancellation

  • Once an order is placed, you will receive a confirmation via email or SMS.

  • Ratnapeeth.com reserves the right to cancel or refuse any order due to product unavailability, pricing error, or fraudulent activity.

  • Cancellation by customer is allowed within 12 hours of placing the order or before shipment.

5. Pricing & Payment

  • All prices listed on the site are in Indian Rupees (INR) and inclusive of applicable taxes unless otherwise mentioned.

  • We accept online payments via secure gateways (Razorpay, Paytm, UPI, etc.).

  • Cash on Delivery (COD) may be available in selected locations.

6. Shipping

We aim to ship all products within 2-5 working days. You will receive a tracking link once the order is dispatched. Please refer to our Shipping Policy for full details.

7. Returns & Replacements

We accept return or replacement requests only in case of wrong product, damage in transit, or quality mismatch. Custom and energized items are non-returnable. See our Refund & Replacement Policy for more details.

8. Intellectual Property

All content on this site—including text, logos, images, product descriptions, and videos—is the property of Ratnapeeth.com. Any unauthorized use, reproduction, or copying is strictly prohibited.

9. User Conduct

You agree not to:

  • Misuse or hack the website

  • Share fake or misleading information

  • Use automated systems to extract data (bots, scrapers, etc.)

  • Harass or abuse our staff or customers

10. Limitation of Liability

Ratnapeeth.com and its team will not be liable for:

  • Any indirect or incidental damages resulting from product use

  • Misinterpretation of astrology-related guidance or product effects

  • Delivery delays caused by third-party logistics or force majeure events

11. Governing Law

These terms are governed by the laws of India, and any disputes shall be subject to the jurisdiction of courts in Mumbai, Maharashtra .

12. Changes to Terms

Ratnapeeth.com reserves the right to update these Terms & Conditions at any time. Continued use of the site after changes means you accept the revised terms.

13. Contact Us

For any queries or concerns, please reach out to:

Email: ratnapeethofficial@gmail.com
Website: https://www.ratnapeeth.com