Privacy Policy

Last Updated: [12 July, 2025]

At Ratnapeeth, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or make a purchase.

1. Information We Collect

We collect the following types of information when you visit or use our website:

  • Personal Information: Your name, email address, phone number, billing and shipping address, and payment details when you place an order.

  • Technical Data: IP address, browser type, device information, and browsing activity on our site.

  • Communication: Any messages, emails, or chat history with our customer support.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and deliver your orders

  • To send order updates and customer support communication

  • To improve your experience on our website

  • To comply with legal obligations

  • For marketing and promotional emails (only if you opt-in)

3. Payment Information

We do not store your full payment details. All online transactions are securely processed through trusted payment gateways (Razorpay, Paytm, etc.). We ensure all payment-related data is encrypted and protected.

4. Sharing of Your Information

We do not sell or rent your personal information. We may share it with:

  • Trusted logistics and shipping partners to deliver your products

  • Payment gateways for order processing

  • Legal authorities if required under law

5. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, understand visitor behavior, and show personalized offers. You can choose to disable cookies in your browser settings.

6. Data Security

We take the security of your personal information seriously and use industry-standard protection methods including SSL encryption, firewalls, and access controls.

7. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion of your data

  • Withdraw consent from marketing emails at any time

8. Third-Party Links

Our website may contain links to external sites (e.g., YouTube, social media). We are not responsible for the privacy practices or content on those websites.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

10. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

11. Contact Us

If you have any questions about our privacy practices, please contact us:

RatnaPeeth
Email: ratnapeethofficial@gmail.com
Website: https://www.ratnapeeth.com